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Free Legal Aid

  2. PUBLIC APPEALS

In accordance with the Law of Ukraine “On Free Legal Aid,” free primary legal aid is a type of state guarantee that consists in informing an individual about his or her rights and freedoms, the procedure for their exercise, the means of restoring them in case of violation, and the procedure for appealing decisions, actions, or omissions of public authorities, local self-government bodies, and their officials or officers.

Applications for the provision of one of the types of legal services specified in Part Two of Article 7 of the Law of Ukraine “On Free Legal Aid” shall be submitted or sent by persons who have reached the age of majority directly to central and local executive authorities, territorial bodies of central executive authorities, and local self-government bodies, in accordance with their competence.

We also inform that the State guarantees everyone the right to receive free legal aid.

To obtain such assistance, please call the Single Contact Center of the Free Legal Aid System at 0800 213 103 (available 24/7 and free of charge throughout Ukraine from landline and mobile phones) or contact the nearest Center for the Provision of Free Secondary Legal Aid in person.

Information about the addresses of the relevant centers, as well as the types and procedures for obtaining free legal aid, can be found on the official website of the Free Legal Aid System:  https://www.legalaid.gov.ua/

As a provider of free primary legal aid, the Asset Recovery and Management Agency (ARMA), within the scope of its competence, may provide the following types of legal services:

 

  1. Provision of legal information;
  2. Provision of consultations and explanations on legal issues;
  3. Preparation of applications, complaints, and other legal documents (except for procedural documents).

 

To obtain free legal aid from ARMA, an individual must submit an application in any written form:

through the “For Correspondence” mailbox located at:

1 Borysa Hrinchenka Street, Kyiv, 01001;

 

or send it by post to the same address:

1 Borysa Hrinchenka Street, Kyiv, 01001;

 

or send it by email to ARMA’s official address:

✉️ info@arma.gov.ua

Appeals that do not concern the provision of primary legal aid are considered in accordance with the legislation on citizens’ appeals.